Boundary work of dentists in everyday work

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Boundary work of dentists in everyday work

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dc.contributor.author Franzén, Cecilia
dc.date.accessioned 2012-09-07T10:33:35Z
dc.date.available 2012-09-07T10:33:35Z
dc.date.issued 2012 en_US
dc.identifier.citation 377-384 en_US
dc.identifier.issn 0301-5661 en_US
dc.identifier.uri http://hdl.handle.net/2043/14078
dc.description.abstract Objective The Swedish policy objectives in dental care provision – to meet public demands for dental care and to increase the cost-effectiveness of the service – require dentists to work in teams with dental hygienists and dental nurses. This study focused on the role of dentists in the distribution of work tasks within teams in one Swedish Public Dental Service organisation. Dental clinics were viewed as micro-political arenas in which dentists attempt to demarcate professional boundaries in response to teamwork. Methods Semi-structured interviews, observations and documents were used. The interviewed individuals were seven dentists employed at two clinics, the managers of each clinic and the general manager. The dentists were interviewed to investigate how they defend or blur professional boundaries. They were also observed at work. The clinic managers and the general manager were interviewed to identify their expectations of dentists concerning work division. The documents comprised organisational plans and annual reports. Results Dentists demarcated professional boundaries by utilising various power resources: treatment responsibility, specialist knowledge, discretion, and avoidance of work considered to be low status work. The dentists also contributed to blurred boundaries between themselves and the other dental professionals by discussing patient treatment, giving and receiving advice, and assisting the others in skill development. Conclusion Although dentists' boundary work could obstruct implementation of policy objectives, dentists' behaviour contributed to effective collaboration within the teams. en_US
dc.language.iso eng en_US
dc.publisher John Wiley and Sons en_US
dc.subject boundary work en_US
dc.subject dentists en_US
dc.subject multi-professional team en_US
dc.subject qualitative research en_US
dc.subject work division en_US
dc.subject.classification Medicine en_US
dc.title Boundary work of dentists in everyday work en_US
dc.type Article, peer reviewed scientific en_US
dc.contributor.department Malmö University. Faculty of Odontology
dc.identifier.doi http://dx.doi.org/10.1111/j.1600-0528.2012.00682.x en_US
dc.subject.srsc Research Subject Categories::ODONTOLOGY en_US
dc.relation.ispartofpublication Community Dentistry and Oral Epidemiology;4
dc.relation.ispartofpublicationvolume 40 en_US
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