Customer-Specific Teams for Agile Software Evolution

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Customer-Specific Teams for Agile Software Evolution

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Publication Conference Paper, peer reviewed
Title Customer-Specific Teams for Agile Software Evolution
Author(s) Olsson Holmström, Helena ; Bosch, Jan ; Alahyari, Hiva
Date 2013
Editor(s) Demirors, Onur; Turetken, Oktay
English abstract
For more than a decade, agile methods have shown successful for increasing responsiveness to customer needs. As a major characteristic, agile methods advocate close customer collaboration in the early phases of software development. However, research on how to maintain agile ways of working during software evolution is scarce. In this paper, we address the need to establish and maintain agile ways of working during software evolution. We direct our attention to large-scale software development where development companies struggle to meet the needs of a large customer base. The contribution of this paper is two-fold. First, we propose customer-specific teams as a way to reap the benefits of agile methods in the evolution phase of large-scale software development. Second, we confirm the use of these teams as successful for improving customer responsiveness, customer satisfaction and feature quality in the subsequent phases of software evolution.
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Host/Issue 39th Euromicro Conference of Software Engineering Advanced Applications (SEAA);
Pages 82 - 89
Language eng (iso)
Subject(s) Customer-specific teams
Agile software development
Software evolution
Large-scale software development
Research Subject Categories::TECHNOLOGY
Note 39th Euromicro Conference on Software Engineering Advanced Application (SEAA), Santander, Spain, September 4-6, 2013
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