Interplay between user-centered design and design management in creating an interactive platform to support low carbon economy

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Interplay between user-centered design and design management in creating an interactive platform to support low carbon economy

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Publication Conference Paper, peer reviewed
Title Interplay between user-centered design and design management in creating an interactive platform to support low carbon economy
Author(s) Simeone, Luca
Date 2014
Editor(s) Bohemia, Erik; Rieple, Alison; Liedtka, Jeanne; Cooper, Rachel
English abstract
TESS (Towards European Societal Sustainability) is a three-year research project receiving funding from the European Commission to study the potential for community-led initiatives to help deliver a low carbon, sustainable future. More specifically, TESS is interested in how existing initiatives (e.g., projects working with renewable energy, car sharing, community farming, ...) can be evaluated and supported in order for them to scale up and have wider societal impact. An interactive platform to connect the project stakeholders (researchers, industry, government, NGOs) is one of the key components of TESS. This paper documents the interplay between user-centred design and design management in creating this platform. In particular, the author organized a series of workshops where theoretical approaches and techniques from both user-centred design and design management have been applied to design an early-stage prototype of the interactive platform. The research question behind this paper is: How can design management complement user-centred approaches in the early stages of the design process? The paper will show how adopting a design management approach helped the participants of the workshops in broadening their perspective. In particular, through a design management lens, participants could reflect upon organizational and economic constraints of the project and thus refine their first prototype of the interactive platform for TESS.
Host/Issue Proceedings of the 19th DMI : Academic Design Management Conference;
ISBN 978-0-615-99152-8
Pages 670-689
Language eng (iso)
Subject(s) user-centred design
design management
persona
low carbon economy
Humanities/Social Sciences
Research Subject Categories::SOCIAL SCIENCES
Note 19th DMI : Academic Design Management Conference Design Management in an Era of Disruption London, 2-4 September 2014
Handle http://hdl.handle.net/2043/17756 (link to this page)
Link http://www.dmi.org/?page=ADMC2014 (external link to related web page)

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