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  • 1.
    Lindahl, Björn
    Malmö högskola, Faculty of Education and Society (LS).
    Samtal pågår - Kvalitetsutvärdering av vägledningssamtal på Vägledningscentrum i Malmö stad2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This qualitative study is a survey and evaluation of guidance at the Guidance Centre (VLC) in Malmö. The survey was conducted on the basis of a participatory and has been through 42 polls and five in-depth interviews. The aim has been to understand how participants perceive guidance based on expectations, conversational content and outcome. Based on this, then the results were analyzed with the help of socialcognitive theory: career theory (SCCT) and happenstance learning theory (HLT) to seek understanding of what quality guidance are. Another object has been to contribute with suggestions for development of the guidance on Guidance Centre. The result shows that the majority of survey participants are satisfied with the guidance at the Guidance Center. Expectations were matched and the majority of participants were satisfied when they left. There was however a small number who were not satisfied with the visit. The results also show that there are development areas for follow-up guidance. It proved to be difficult to evaluate the quality of guidance without subsequent follow-ups.

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